Crystal Palace Boutique Hotel, Sofia - Reviews, Room Options & Prices 2025

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About the Hotel

14 Shipka Street, Sofia, Bulgaria, 1000

Perfect

9.1

9.2

/10

4.4

“The park opposite the hotel is perfect for relaxation and walks.”view full review

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

2 persons

28 m²

1 King-size bed

Coffee machine

Heating

room details

Executive Double or Twin Room Access to Relax Room

2 persons

30 m²

1 King-size bed

Coffee machine

Heating

room details

Junior Suite

2 persons

42 m²

1 King-size bed

Shower

Coffee machine

room details

Deluxe Suite

2 persons

45 m²

1 King-size bed

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Centre

Sofia 1.0 km

Airports

Sofia (SOF) 7.2 km

Train

Sofia Central Bus Station 2.2 km

Underground

Sofia University “St. Kliment Ohridski”300 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Cozy Gym & Spa

“The small gym and spa at Crystal Palace were perfect for unwinding after a busy day. I appreciated the opportunity to stay active during my trip, with well-maintained equipment and a relaxing atmosphere.” view full review

Delicious Breakfast Buffet

“The breakfast buffet was one of the highlights of my stay. With a variety of items including cereals, cold cuts, and warm dishes like scrambled eggs and bacon, I always felt satisfied starting my day. The quality of the food was excellent!” view full review

Comfortable & Spacious

“I stayed in a spacious room that featured a comfortable bed and high-quality L'Occitane toiletries in the bathroom. The little extras, like a fridge and safe, truly enhanced my experience.” view full review

Luxurious Bathroom Amenities

“The bathroom was nice and well-maintained, featuring a large bathtub that was perfect for relaxing. The L'Occitane toiletries added a touch of luxury, making my daily routine feel special.” view full review

General

No smoking on site
Free Wi-Fi
On-site car park
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Spa lounge
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage

Room features

Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

14 Shipka Street, Sofia, Bulgaria, 1000

Map view

14 Shipka Street, Sofia, Bulgaria, 1000

City landmarks

Church

Alexander Nevsky Cathedral

1.2 km

Park

Borisova gradina

650 m

Market

Central Sofia Market Hall

2.0 km

Park

City Garden

1.0 km

Theatre

"Ivan Vazov" National Theater

1.0 km

Museum

Regional History Museum

2.0 km

Bridge

Eagle Bridge

650 m

Event hall

National Palace of Culture

2.5 km

Landmark

Vitosha boulevard

1.9 km

Landmark

Russian Church St Nicholas

1.2 km

Monument

Soviet Army Monument

1.0 km

Landmark

National Opera and Ballet of Bulgaria

1.2 km

Gallery

National Art Gallery

1.2 km

Museum

National Institute of Archaeology with Museum

2.0 km

Museum

National Museum of Natural History

1.2 km

Museum

National Museum of Military History

1.2 km

Stadium

Vasil Levski National Stadium

650 m

Church

Saint Sofia Church

1.2 km

Church

The Rotunda Church of St George

2.0 km

Monument

Monument to the Tsar Liberator

1.0 km

Mosque

Banya Bashi Mosque

2.0 km

Park

Doctor's Garden

650 m

Landmark

Sofia University Saint Kliment Ohridski

1.0 km

Landmark

Lake Ariana

650 m

Landmark

Sofia Court House

2.0 km

Church

Church of St Petka of the Saddlers

2.0 km

Landmark

Vasil Levski Monument and Square

840 m

Monument

Monument to Vasil Levski

840 m

Landmark

Monument to the Unknown Warrior

1.2 km

Landmark

Holy Nedelya Church

2.0 km

Nearby

Park

Borisova gradina

470 m

Bridge

Eagle Bridge

470 m

Stadium

Vasil Levski National Stadium

470 m

Park

Doctor's Garden

470 m

Boulevard Tsarigradsko Shose

Lake Ariana

470 m

1000 Sofia Center

Monument to the Deity All-Holy Sofia

470 m

Restaurants

The Restaurant at Crystal Palace

90 m

Shipka Street 14 Crystal Palace Boutique Hotel

Club of the Architects

120 m

ul.Krakra 11

Bistro Krug

240 m

4A Sheynovo steet

Tom's Place

210 m

Sheynovo 2

Pastoccino

260 m

ul.San Stefano 18

Amelie Chocolaterie

200 m

ul.San Stefano 15

Restaurant Shtastliveca

380 m

ul.San Stefano 22 San Stefano Plaza

Crazy Diamond

230 m

9А ul. "Oborishte"

Cakey Bakey

200 m

5 Shipka Str

Mediterraneo

300 m

Reviews and Ratings

Feedback from previous guests about their experience.

Nathaniel

United Kingdom, February 2025

7.2/10

I recently stayed at Crystal Palace Hotel and found it to be a charming place. The location is excellent, allowing for easy exploration of Sofia, and my room was very clean and spacious. However, my dining experience was somewhat underwhelming, as the breakfast could use a bit more variety. The service varied, with some staff being friendly, but I did encounter a few less than pleasant interactions, especially at the wellness center.

Rooms

8.0

The room was spacious and very clean, facing the tranquil Doctor's Garden which provided a peaceful atmosphere.

Service

7.0

While some staff members were professional and polite, there were a couple of instances where service fell short of expectations, particularly during busy hours.

Location

9.0

The hotel is centrally located and very convenient for those looking to explore the city on foot. A lovely park is right across the street, enhancing the experience.

Dining

5.0

The breakfast was decent but not very interesting, lacking variety and excitement.

Facilities

7.0

Facilities were good, including a fitness center and spa, though my experience in the wellness area could have been better.

Leo

United Kingdom, February 2025

8.6/10

My stay at this hotel was quite enjoyable, filled with the charm of a boutique experience. The location is fantastic, right across from a beautiful park and close to many attractions, which made exploring Sofia a breeze. The rooms are spacious and well-kept, making for a comfortable stay. While the dining options were good, they could use a bit more variety, particularly during breakfast. Overall, it's a great value for money, especially considering the quality and cleanliness of the accommodations.

Rooms

9.0

The rooms are spacious, neat, and beautifully decorated, providing a pleasant and relaxing atmosphere.

Service

9.0

The service was excellent, with friendly and efficient staff who ensured my needs were met promptly.

Location

10.0

The location is perfect, right opposite a large park and conveniently situated close to major attractions.

Dining

7.0

The dining options were satisfactory, although I felt the breakfast could benefit from a more varied selection.

Facilities

8.0

The hotel features a lovely spa and well-maintained public areas, creating a cozy yet upscale feel.

Clean and spacious rooms

Breakfast could be more varied

Christina

United Kingdom, November 2024

8.0/10

I recently stayed at Crystal Palace Hotel and was quite pleased with my overall experience. The location is fantastic, surrounded by charming parks and close to attractions. I found my room spacious, clean, and comfortable. The staff were friendly and eager to assist, making my stay more enjoyable. However, the dining options could have been more varied, and some of the facilities need a bit of attention to reach their full potential.

Rooms

8.0

The room was spacious and impeccably clean, with modern amenities that made my stay comfortable.

Service

9.0

The staff were kind and attentive, always ready to help with my requests.

Location

10.0

The hotel is centrally located in a beautiful neighborhood, making it easy to explore the city.

Dining

6.0

The breakfast was decent but could benefit from more variety and options.

Facilities

7.0

The fitness center was well-equipped, though the spa facilities could use some improvement.

Oliver

United Kingdom, November 2024

7.6/10

I had a wonderful stay at Crystal Palace Hotel. The central location was a major plus, allowing easy access to local attractions. My room was spacious and impeccably clean, which made my experience very comfortable. While the service was generally good, there were a few inconsistencies that could be improved. Overall, it's a great choice for anyone visiting Sofia thanks to the delightful atmosphere and good dining options.

Rooms

8.0

The room I stayed in was large, clean, and comfortable, with a good reading light. However, I found the oversized pillows a bit uncomfortable.

Service

7.0

The service staff were generally friendly and efficient. However, I did notice that room service could vary in quality.

Location

9.0

The hotel is centrally located on a charming cobblestone street, with a park right across the street, making it lovely for walks and exploration.

Dining

6.0

The breakfast offered was adequate but not particularly exciting; I would have loved to see more variety.

Facilities

8.0

The hotel has a nice spa and gym, but I didn't get to use them this time.

Stuart

United Kingdom, October 2024

7.2/10

I had a mixed experience at this hotel. The cleanliness and spaciousness of the rooms were impressive, and the overall atmosphere in the wellness center was a highlight. However, I was disappointed with the noisy neighbors and limited dining options available during my stay. The location is great for exploring Sofia, which is a major plus.

Rooms

8.0

The rooms were spacious and impeccably clean, providing a delightful retreat. However, I encountered some noise issues from neighboring rooms.

Service

7.0

The staff in the wellness center were friendly and knowledgeable, making my spa experience memorable, while the reception staff were generally helpful.

Location

9.0

The hotel is situated in a lovely part of Sofia, close to parks and major attractions, making it easy to explore the city on foot.

Dining

5.0

Breakfast was limited and not particularly impressive, which left me wanting more in terms of variety and quality.

Facilities

7.0

The wellness center offered excellent spa treatments, and the gym facilities were impressive, but the dining options fell flat.